Each department is to have Departmental Training Manual consisting of the following information:
- Objective of the Departmental Training Manual
- Core Values
- Management & Leadership Values
- Unique Selling Points
- History of The Alana Yogyakarta Hotel & Convention
- Organization Chart
- Job Description
- Guest Expectations
- Hotel Facilities & Services
- Personal Hygiene & Grooming
- People Development; Hotel Training Menu, Development Program, Training Plan
- Fire & Emergency Procedures
- Task List
- Task Breakdown (Session Plan)
Using the http://www.wordpress.com, each Departmental Trainer needs to create a Departmental Training blog as discussed during the workshop.
The Training Officer will facilitate the process together with the appointed Departmental Trainer from each respective department as appointed by the Key Executive.
Please discuss this project with Pak Syaiful Manan and seek his directive on this.