Departmental Training Manual

Each department is to have Departmental Training Manual consisting of the following information:

  1. Objective of the Departmental Training Manual
  2. Vision
  3. Mission
  4. Core Values
  5. Management & Leadership Values
  6. Unique Selling Points
  7. History of The Alana Yogyakarta Hotel & Convention
  8. Organization Chart
  9. Job Description
  10. Guest Expectations
  11. Hotel Facilities & Services
  12. Personal Hygiene & Grooming
  13. People Development; Hotel Training Menu, Development Program, Training Plan
  14. Fire & Emergency Procedures
  15. Task List
  16. Task Breakdown (Session Plan)

Using the, each Departmental Trainer needs to create a Departmental Training blog as discussed during the workshop.

The Training Officer will facilitate the process together with the appointed Departmental Trainer from each respective department as appointed by the Key Executive.

Please discuss this project with Pak Syaiful Manan and seek his directive on this.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s